Strategic Account Manager (REMOTE OK)
Arkose Labs is on a mission to create an online environment where all consumers are protected from spam and abuse. As a Fast Company 2025 Best Workplace for Innovators, we provide a proactive fraud deterrence platform, Arkose Titan, designed to neutralize modern attacks powered by Agentic AI and LLMs. By combining proprietary intelligence with dynamic friction, we undermine attacker ROI to protect global giants like Microsoft, Meta, and Roblox. Headquartered in San Mateo, CA, we maintain a global presence across APAC, Central and South America, and EMEA.Role Overview As an Enterprise Account Manager at Arkose Labs, you will drive revenue growth within our most strategic accounts. This role focuses on expanding relationships with Fortune 500 companies protecting themselves from sophisticated fraud and bot attacks. You'll navigate complex, technical sales cycles while partnering cross-functionally to deliver exceptional customer outcomes. Key Responsibilities Account Growth & Expansion Own and execute expansion strategy for assigned enterprise accounts ($500K+ ARR) Identify and close upsell, cross-sell, and multi-product opportunities Drive enterprise-wide platform adoption across business units and geographies Build and execute multi-year strategic account plans targeting 30%+ net revenue retention Complex Deal Management Orchestrate sophisticated sales cycles involving multiple stakeholders, business units, and decision makers Navigate enterprise procurement processes, security reviews, and legal negotiations Lead commercial discussions including pricing, contract structuring, and ROI justification Partner with Solutions Engineering, Product, Legal, and Customer Success to advance deals Executive Relationship Building Develop C-level relationships with CISOs, fraud leaders, and business unit executives Understand customer strategic initiatives and business priorities Position Arkose as a strategic partner, not a vendor Conduct Executive Business Reviews demonstrating business impact and ROI Preferred Qualifications Experience selling to CISOs, fraud teams, or security organizations Background in SaaS or technical security solutions Knowledge of MEDDPIC, Command of the Message, or similar methodologies Why Arkose Labs? At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, and more. We’re not just a company; we’re a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe. Why do top tech professionals choose Arkose Labs? Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients. Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excel...