Strategic Client Partner, Digital Banking Solutions- Hybrid
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job description We are seeking an experienced Strategic Client Partner to manage and deepen relationships across a portfolio of our most important Strategic Accounts. Open Data Solutions is one of the fastest growing parts of Experian's A/NZ business, with strong momentum across our Open Banking and Transaction Enrichment and Categorisation solutions. This client-facing role is focused on ensuring our clients are getting maximum value from our solutions, developing trusted relationships across key stakeholders, and identifying new opportunities where Experian can help solve emerging client challenges. Sitting within the Open Data Solutions Product & Presales team, the role requires a strong understanding of our solutions, and the ability to translate product capabilities into meaningful client outcomes. Working closely with Strategic Account Directors, Product Owners and other internal teams, you will lead ongoing strategic engagement with clients, surface growth opportunities and help progress these through discovery and solution development. Commercial ownership, negotiation and contracting remain with the Strategic Account Director. What you'll need to bring to the role & ExperianStrong relationship-building and stakeholder management skills, with the credibility to engage confidently with senior client stakeholders.Excellent communication, presentation and facilitation skills, including the ability to lead strategic client conversations and Quarterly Business Reviews.Strong strategic thinking, curiosity and problem-solving skills, with the ability to understand client priorities and identify where our solutions can create value.Commercial acumen and confidence to open and progress opportunity conversations without operating as a traditional salesperson.Ability to develop a strong understanding of data and technology solutions and translate them into clear business outcomes.Ability to work cross-functionally, influencing stakeholders and driving outcomes without direct authority.Strong organisation and prioritisation skills, with the ability to proactively manage a portfolio of strategic client relationships. What you'll be doingDevelop strong, trusted relationships across our Strategic Accounts, developing broad stakeholder networks across business, product, digital, data and technology teams.Develop a detailed understanding of each client's strategy, priorities, challenges and future direction.Lead Quarterly Business Reviews and other strategic client forums, bringing together solution adoption, value delivered, product developm...