Strategic Director of Account Management
Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Culture Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence. Scope of Accounts Limited portfolio of Verra Mobility’s largest customers (e.g., top revenue concentration, multi-year contracts, platform-level integrations) Customers with: High annual revenue and EBITDA impact Multi-product or multi-business-unit footprint Executive-level stakeholders and complex governance Elevated renewal, reputational, or operational risk What You’ll Do Executive Customer Ownership Serve as the primary executive point of accountability for assigned strategic accounts Translate strategic objectives into actionable initiatives that address both short-term wins and long-term market positioning Build and maintain C-suite and SVP-level relationships across customer organizations Act as a trusted advisor, aligning Verra Mobility’s roadmap to customer long-term objectives Revenue Protection & Expansion Own renewals, pricing strategy, and commercial negotiations for strategic accounts Identify and execute expansion opportunities (new products, services, geographies, use cases) Balance growth with margin discipline and contractual risk management Strategic Account Planning Develop and lead multi-year strategic account plans including:Revenue and margin growth targetsRetention and risk mitigation strategiesProduct adoption and integration roadmapExecutive engagement cadence Regularly review account health with executive leadership Translate strategic objectives into actionable initiatives that address both short-term wins and long-term market positioning Cross-Functional Leadership Collaborate with Product, Engineering, Sales, and Operations to craft customized solution proposals Orchestrate internal teams across: Sales, Product & Engineering Operations Finance & Legal Custome...