Strategic Operations Senior Manager

About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime!About the role We're looking for a Strategic Operations Senior Manager to join the Office of the COO and serve as a trusted partner to the VP, Strategic Operations. In this highly visible role, you'll help shape strategic priorities, lead planning and operating rhythms, and drive cross-functional initiatives that improve execution across Crunchyroll's global media and direct-to-consumer business. You'll work closely with executive leadership to translate strategy into action, developing executive communications, building decision frameworks, and creating the governance, insights, and accountability needed to keep the COO organization aligned on its highest priorities. Core Areas of Responsibility Drive strategic planning and roadmap development across the COO organization Lead the COO organization's OKR process, planning cadence, and operating rhythms Build executive-ready presentations, business cases, and decision frameworks that support leadership discussions Develop dashboards, reporting, and governance mechanisms that improve visibility into priorities, risks, and execution Lead high-priority, cross-functional initiatives from planning through execution Identify risks, dependencies, and opportunities, driving alignment and actions to accelerate progress Partner with Finance and People to support resource, workforce, and budget planning Represent the Office of the COO in cross-functional forums, driving alignment and accountability across teams Partner closely with the VP, Strategic Operations on evolving priorities, executive communications, and special projects We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office. About You We get excited about candidates, like you, because... 8+ years of experience in management consulting and/or strategic operations, corporate strategy, or business transformation, with experience in media, streaming, entertainment, or direct-to-consumer subscription businesses Strong executive communication skills with experience developing C-suite presentations, business cases, and decision frameworks Experience leading strategic planning, OKRs, quarterly business reviews, and executive operating cadences Exceptional analytical and financial acumen, with the ability to translate data into actionable recommendations and influence decision-making A structured approach to problem-solving, with the ability to navigate ambiguity and drive alignment across cross-functional team...