Strategy and Operations - Revenue

As our next Strategy and Operations Lead within our Sales Revenue team, you will own the operational infrastructure that powers Checkatrade's trade acquisition and activation engine. This isn't a traditional Sales Ops role — Sales Ops at Checkatrade sits at the intersection of Sales, Marketing, Account Management, Finance, and Product, ensuring every team involved in generating revenue is aligned, data-informed, and operationally excellent.

You'll shape how we attract, qualify, convert, onboard, and upgrade tradespeople across our membership tiers and new products. SalesOps at a two-sided marketplace is different — you'll be optimising the supply side, balancing acquisition volume with quality, and supporting a sales team that sells to tradespeople who are simultaneously our product and our customers.

This is a hands-on, high-impact role with a direct line of sight to revenue outcomes and a seat at the table in commercial planning.

Forget long lists, here’s what you’ll actually spend your time on:

- Technology & Systems Strategy: Support with the revenue tech stack strategy (Salesforce, Gong, Clay and supporting tools), ensuring it scales with Checkatrade's growth and supports a unified view of the trader journey from lead to activated member

- Revenue Intelligence & Forecasting: Build and maintain a revenue analytics framework tracking pipeline health, conversion rates, revenue. Also own the sales forecasting model — combining pipeline coverage, deal velocity, win rates, and seasonal patterns to deliver reliable revenue predictions

- Process Architecture & GTM Operations: Map, document, and continuously improve end-to-end processes from lead assignment and qualification through to close, onboarding, and first campaign activation. Also, identify bottlenecks in the sales workflow and design scalable solutions

- Cross-Functional Alignment: Act as the connective tissue between Sales, Marketing, Account Management, Finance and Product — ensuring team...