Supervised Access Team Lead P/T

Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job Description:POSITION PURPOSE SUMMARY:The Team Leader supervises children's visits, observing and preparing accurate and detailed documentation of all visits.1. Direct Client Services:- Supervise children's visits according to Court orders, parental separation agreements or other relevant agreements as required.- Be the central point of contact for communication with clients during the visitation or exchange regarding childcare instructions, information that needs to be relayed between parties, dissemination of information from the Supervised Access Program to clients, etc.- lntervene when appropriate to ensure child safety and welfare and terminate visit when required.- Provide feedback/correction to the relevant party as necessary.- Collect relevant service fees from all participating parties at the beginning of all visits.2. Administration-At the start of each shift, review communication log and address items listed as needed.- Provide oversight and support to Access staff during visits.- Be the final decision maker for the shift, ensuring all decisions are guided by Supervised Access Program and The Salvation Army Operational policies.- Review client file prior to visit, ensuring all required documentation is present and appropriately signed.- Write and provide receipt to all participating parties when collecting service fees.- When visits are completed, gather all documentation, review for completion and accuracy, and submit to program administration.3. Health and Safety:- Ensure all staff on shift are using the appropriate mandated safety equipment- Ensure all building security processes and protocols are followed- Ensure all program space is tidy and clean prior to and after visits- Follow safe work procedures.- Know and comply with all regulations.- Report any injury or illness immediately or unsafe acts and conditions.- Participate in all training.- Know all hazards, including those outside own work area.- Know were the first aid kits and fire extinguishers are located and how to use them.- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.- ...