Supply Chain Operations Manager
Job Profile
Service and Support Manager 1
Job Family
Service and Support
Time Type
Full time
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary
Manages operation of university services, including parking and transit, trademarks, licensing, and strategic partnerships. Assists in management of materials movement, event support, and providing customer service.
Job Description
Do you want to be a part of leading the future of campus logistics? Do you want to drive excellence in Student Delivery Operations for multiple campuses? If you answered "yes" to those, apply to join an amazing and innovative team in Supply Chain Operations. The Supply Chain Operations Manager plans, directs, and oversees Student Delivery Services operations in support of the university community. This position is responsible for the operational performance, customer experience, workforce planning, compliance, and continuous improvement of a multi-campus service operation responsible for the secure and timely movement of student mail, packages, freight, and other inbound and outbound items.
The Manager provides leadership for Student Delivery Services by overseeing package management technologies, automated delivery solutions, receiving and distribution operations, staffing strategies, service delivery standards, and stakeholder partnerships. This role serves as the primary operational leader for Student Delivery Services and collaborates with university stakeholders, housing operations, campus partners, and Supply Chain leadership to ensure exceptional service delivery, operational efficiency, and student satisfaction.
The Manager exercises independent judgment and decision-making authority in the development and execution of operational strategies, workforce plans, service standards, process improvements, and performance initiatives. This position plays a critical role in supporting student success through reliable, customer-focused delivery services across the university.
Position Salary Range
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$52,000 - $60,000 annually; DOE
Essential Duties
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Plans, directs, and oversees Student Delivery Services operations across assigned campus locations, ensuring timely, accurate, and secure processing and distribution of student mail, packages, freight, and other inbound and outbound items.
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Establishes operational goals, service standards, and performance expectations that align with departmental and university objectives.
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Leads, develops, and manages supervisors, leads, full-time staff, student employees, and temporary personnel through coaching, performance management, professional development, and succession planning.
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Develops workforce plans,...