Talent Acquisition Ops & AI Enablement Manager

Talent Acquisition at Backbase is building the function that brings AI capability to recruiting, for real. As our TA Ops & AI Enablement Manager, you'll be the strategic and operational arm of our Senior TA Manager, owning the operational backbone of how we hire: the systems, data, workflows, and operating rhythm - and the recruiters who depend on them. You'll be the person who makes new AI tooling land with recruiters and change how work actually gets done on a Tuesday morning.Backbase builds the AI-Native Banking OS - the operating system that helps 120+ of the biggest banks in the world move from fragmented, legacy systems to unified, AI-native operations. Our Talent Acquisition function needs to reflect that same ambition. We're going AI-first, and this role is the connective tissue between our recruiters, our tech stack, and the AI capability we're building right now. Reasons to build with us1. You'll operate at the intersection of AI and recruiting at a company where AI is infrastructure - built into how the company operates.2. You'll shape how a global TA function adopts new ways of working - with real ownership over the stack, the workflows, and how change actually lands with recruiters.3. You'll join a team that moves fast, builds things, and expects you to do the same. "We're rebuilding how the whole recruiting function works - from the ground up. The person in this role will decide where AI lands first, make sure it sticks, and set the standard for what great looks like. That's a serious mandate - and we're ready to back it."- HR Leader at Backbase     You'll own TA operations end-to-end - from the operating rhythm and tech stack to the data pipelines and AI pilots that change how recruiters spend their time. This is an operator role for someone who's deeply curious about AI, builds their own tools, and knows how to take a team through a meaningful transformation. Your scope spans systems, process, people, and governance across a global TA function.That means:● Act as the strategic and operational arm to the Senior TA Manager - drive the TA operating rhythm (weekly pipeline reviews, hiring forums, leadership reporting, QBR prep), translate strategy into execution, and bring data to every key decision● Own the full TA tech stack - Greenhouse, LinkedIn Recruiter, sourcing, CRM, scheduling, and assessments - including configuration, integrations, vendor relationships, license management, and data hygiene● Map and continuously improve recruiter workflows, hiring manager experience, and candidate journeys - strip out manual steps, automate repetitive work, and reduce cycle time● Build and maintain TA dashboards and reporting across pipeline health, time-to-fill, quality-of-hire, source effectiveness, recruiter productivity, and NPS - dashboards that people actually use● Run interviewer enablement and hiring manager partnership - structured interview kits, scorecard hygiene, calibration sessions, and the training that k...