Tech Lead, Business Platform Engineering (Bizplat)

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.  The Role Block's Business Platform (Bizplat) organization powers operational automation across the company, focused on Risk & Compliance, Customer Support, GTM and Sales, Finance, and Hardware Supply Chain. Over the past year, our teams have delivered measurable business outcomes across every major operational domain. Now, as we scale from isolated automation initiatives to a company-wide automation platform and operating model, we face a critical architectural challenge: too many services and too much fragmentation.  We are looking for a Tech Lead who will serve as the overall systems architect for Bizplat — someone who can see across our sprawling service landscape, identify redundancy and fragmentation, and drive consolidation onto well-architected central systems. You will be the technical decision-maker responsible for turning down the overwhelming number of services we've accumulated and replacing them with unified, scalable, and governable platform capabilities. This is a role for a strong technical leader who pairs deep systems design expertise with the judgment to make hard tradeoffs across automation domains. You Will Own the architectural vision for Bizplat's platform systems, defining the target state for a consolidated, well-architected service landscape that supports automation across Risk & Compliance, Customer Support, GTM/Sales, Finance, and Hardware Supply Chain Drive service consolidation by identifying redundant, overlapping, or underutilized services and leading the technical strategy to turn them down, migrate workloads, and converge onto shared systems Design and build core platform capabilities — including case management, workflow orchestration, AI/ML pipelines, event streaming, and integration frameworks — that are reusable across domains and teams Lead technical planning and execution for high-priority cross-cutting initiatives such as contact center stack convergence, and automation platform maturity Set and enforce engineering standards for system design, API contracts, observability, data governance, and operational reliability across Bizplat's engineering teams Partner with Forward Deployed Engineer (FDE) teams to ensure domain-specific solutions feed back into the platform as reusable capabilities rather than becoming one-off services Make hard architectural tradeo...