Technical Account Manager - AI Infrastructure

TECHNICAL ACCOUNT MANAGER

OWN YOUR INTELLIGENCE

Prime Intellect is building the open superintelligence stack: the infrastructure frontier AI labs build internally, made available to every ambitious AI team.

Our platform, Lab, unifies compute, environments, evaluations, secure sandboxes, high-performance training, and deployment into one full-stack system for post-training at frontier scale - from SFT and RL to tool use, agent workflows, and continuously improving production models. We are building open frontier AI: open-source models trained end to end for long-horizon tasks like autonomous research, and the full-stack platform our own research team uses to build them. The next generation of AI companies, enterprises, and research teams do not just need more GPUs. They need the ability to turn their own workflows, tools, data, and feedback loops into superintelligence they own.

Prime Intellect has raised $150M in total funding from Founders Fund, Radical Ventures, NVIDIA, and exceptional AI, infrastructure, and enterprise operators — including Andrej Karpathy, Dwarkesh Patel, and leaders and founders from Ramp, Perplexity, Harvey, Mercor, Zapier, Datadog, Cognition, OpenAI, Thinking Machines, Together AI, SemiAnalysis, LangChain, Browserbase, Cloudflare, Sierra, Databricks, Airbnb, OpenRouter, Standard Intelligence, Fleet, Core Auto, and more. We are looking for people who want to build at the intersection of frontier research, real infrastructure, and go-to-market for a category that does not fully exist yet.

Your Role

Prime Intellect serves some of the most sophisticated AI teams in the world that depend on our compute and infrastructure to train and deploy production AI systems. The Customer Success Manager is the person who makes sure those customers succeed, scale, and keep building with us.

This is not a traditional Customer Success role. Our customers run large-scale training jobs, scale inference workloads against real production traffic, ...