Technical Consulting Engineer - Web applications (Japanese Speaker)
What You’ll DoDrive technology design, optimization / implementation, execution for projects/accounts to accelerate customer outcomes.Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.Support presale activities and translate business requirements into solution design.Build customer simulations in test labs to resolve/validate issues.Build and deliver customer collateral, documentation, and knowledge transfer.Drive customer technology transitions, influencing solution architectures and services.Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals.Play the role of an individual contributor.Decision Making / Impact Decisions impact the quality, efficiency, and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams.Ability to understand and communicate project scope and map it to customer business goals and objectives.Role and specific responsibilities Work with customers along with appropriate internal and external resources' on development/optimization/deployment of Cisco services and solutions.Takes ownership of task/project implementation for assigned engagements.Implement new techniques and methodologies utilized in customer delivery and share lessons learned with the broader team.Builds and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.Builds and/or use test environments as the need arises to resolve sophisticated problems & compatibility issues.Demonstrates software skills and tools to configure, deploy Cisco products and solutions.Gives in the development of digital intellectual capital (e.g. scripts, digital signatures).Acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems across an appropriate range of technologies.Who You’ll Work WithCX is a team of extraordinary technical guides whose #1 focus is to deliver a best-in-class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.Who You AreTypically requires BE/B.Tech/BSC Computer Science or equivalent 6+ plus years of relevant work experience.Knowledge of at least one Customer Vertical / IT industryExpert at software programmability, automation, orchestration and/or virtualizationExcellent written and verbal communication and presentation skills. Developing ability to function in ambiguous circumstances. Shares information and communicates clearly with worldwide team members to improve team effectiv...