Technical Product Specialist

PRODUCT SPECIALIST AT CLARISIGHTS: TACTICAL WIZARD AT THE HEART OF OUR BUSINESS

Are you a data-driven insight generator ready to dive deep into marketing analytics and support multi-million dollar portfolios? Clarisights seeks exceptional Product Specialists who can transform complex data into actionable insights for some of the world's most innovative, influential companies: Uber, Delivery Hero, HelloFresh, Universal Music Group, and many more.

Role Overview

As an Product Specialist at Clarisights, you're the tactical wizard at the heart of our business. You'll support Customer Success Managers, working hands-on with our powerful platform to deliver exceptional value to our customers. Your role is crucial in translating customer needs into technical specifications and turning data into insights that drive business decisions.

What sets this role apart is your ability to work with a diverse tech stack, your hands-on experience in building reports and dashboards, and your knack for using data analysis tools. You'll be the go-to person for tactical execution, supporting high-agency relationships with both external and internal stakeholders, and continually finding ways to improve our customers' decision-making through data-driven insights.

Key Responsibilities

- Assist in pilot projects, helping to define success criteria and clearly define customer / business requirements translate customer needs into product features

- Build and optimize dashboards that showcase Clarisights' value proposition

- Contribute to growth strategies with data-driven insights

- Help manage and grow relationships with large international customers

- Identify and execute on expansion opportunities within customer organizations

- Continuously optimize customer processes and drive product adoption

- Work hands-on with the Clarisights platform and various data analysis tools

- Build and maintain reports and dashboards using customer and Clarisights tech stacks

- Translat...