Technical Program Manager, Data Center Operations
About TensorWave
Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure.
About the Role
TensorWave is seeking an experienced Technical Program Manager with a strong data center operations background to lead and scale the operational programs that keep our next-generation AI infrastructure running at peak performance.
In this role, you’ll own the full lifecycle of data center operations programs: from hardware deployment and capacity management through incident response, change management, and continuous reliability improvement. You’ll be the operational spine connecting facilities engineers, network, hardware, DevOps, and SRE teams, and executive leadership to ensure our AMD-powered AI clusters deliver on customer commitments at scale, with zero tolerance for preventable downtime.
This is a high-visibility, high-impact role for someone who brings operational discipline to complex, fast-moving environments and maintains clear communication and structured execution under pressure.
What You’ll Do
- Own end-to-end program management for data center operations across multiple sites, covering hardware lifecycle, capacity planning, change management, incident response, and operational readiness
- Serve as the primary coordination point across facilities, networking, hardware, and software teams: driving accountability to operational SLAs, program schedules, and customer commitments
- Define and track program milestones, critical path dependencies, and resource requirements across concurrent multi-site operational programs
- Translate operational status and risk into clear reporting for engineering, product, and executive leadership audiences
- Identify, escalate, and mitigate risk...