Technical Program Manager, Product Experience

Character.AI is looking for a high-leverage, force-multiplying Technical Program Manager (TPM) to partner directly with our Chief Product Officer (CPO). In this role, you will operate across the entire product and design purview of the CPO to ensure our core development engines run seamlessly.

This is not a traditional, rigid corporate TPM role. We are looking for someone with "fixer energy"—a relentless, high-agency problem-solver who possesses a founder's mindset, exceptional execution skills, and the technical weight to act as a core operational extension of the CPO. You will be the ultimate guardian of momentum: chasing down engineering bottlenecks, optimizing cross-functional roadmaps, and ensuring team velocity scales alongside our technology.

Key Responsibilities

Operational Rigor & Technical Execution

- Keep the Trains Running on Time: Own the end-to-end execution of major initiatives under the CPO's umbrella, ensuring critical product, design, and engineering milestones are hit without friction.

- Eliminate Blockers: Proactively manage cross-functional dependencies across product, design, and engineering teams. Your primary metric of success is that development is never left stalling for information or decisions.

- Drive Accountability: Attend weekly core team meetings, capture critical technical notes, synthesize action items, and relentlessly chase down owners to ensure rigorous follow-through.

- Process Evolution: Analyze how teams are currently working and design/implement lightweight, scalable processes to improve cross-functional execution across the software development life cycle (SDLC).

Strategic Alignment & Technical Delivery

- Product & Design Sync: Build deep context on the CPO's vision and product strategy to seamlessly bridge the gap between creative design concepts and technical implementation.

- Unstructured Problem Solving: Roll up your sleeves to solve ambiguous, complex technical or operational problems that don't neat...