Technical Sales Manager (Sales Support)

Why join us?  Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.Technical Sales Manager (Sales Support)PatchTerritory Nordics, Central & Eastern EuropeMinimal travelLocationFully remote at homeJob summaryDealer focused activity, supporting Sales Managers and Dealers, answering technical questions from customers and dealers, working closely with Customer Care, the job is to develop interest and create buying potential for MillerKnoll products. This is in partnership with the dealer, Customer Care and Sales Team. To involve and co-ordinate MillerKnoll and dealer resources against sales opportunities. To have ownership and be accountable for the opportunity until point of order.Provide accurate forecasting information in a timely manner and other useful market information.Specific responsibilitiesMake the link between Sales Managers / Dealers and Customer Care for Order processing,Support Sales Managers for Customers and Dealers day to day requests / questions. Provide Technical / Specification support to dealer in conjunction with Portfolio leads when required.Answer customers / dealers on : Leadtime, technical product information’s, etc. ,Support Sales Manager for answering tenders by gathering information about the company and products.  Ensure the highest quality of presentation whether verbal or written (RFI / RFP / Tender) – Whether MillerKnoll or dealer – Best in classDevelop quotations to help Sales Managers on small and simple requests,Coordinate the After Sales request with Customer Care and Logistics departments,Achieve the financial sales goal  by building a strong and mutually beneficial relationship with designated  Dealer/s  through the provision of day to day problem solving solutions and the provision of opportunitiesOwn ongoing   day to day relationship and be the one of the contact of choice with designated dealer for technical related matters, as well as day to day sales queriesAcquire product and program knowledge to ensure full personal capability to verbalise MillerKnoll’s differentiators and those of our products/programs against competitors. Provide accurate and timely reports to the Regional Manager and ensure Salesforce is accurate, updated and utilised to its full potential on all opportunities.Job holder requirementsExpected CompetencesStrong interpersonal and relationship building skillsFluent in English and another language in the region, (Russian would be welcome as well)Must demonstrate a knowledge and understanding of selling skillsMust be able to communicate succinctly and fluently and in a co...