Technical Security Systems Specialist
Company Information Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers’ property and assets 24/7/365. More than 9,000 commercial and industrial properties across North America trust The Electric Guard Dog™ to keep their assets secure. Job Summary The Technical Security Systems Specialist is responsible for configuring, programming, testing, and validating security system components to ensure they are fully prepared for customer deployment. This role supports the delivery of high-quality security solutions by programming and verifying cameras, network switches, wireless communication devices, and workstations while maintaining rigorous quality standards and accurate documentation. In partnership with Production, Installation, Technical Assistance Group (TAG), and Research & Development (R&D), the Technical Security Systems Specialist helps ensure projects are executed efficiently, technical issues are resolved promptly, and systems are delivered accurately and on schedule. This position is ideal for an individual with excellent problem-solving skills who brings experience with IP-based security systems, camera programming, along with proficient troubleshooting abilities and attention to detail needed to interpret technical documentation and system specifications. Working hours for this position are 9:00am-5:00pm EDT. Essential Duties and Responsibilities Configure, program, test, and validate customer security systems, including cameras, workstations, network switches, and wireless equipment, for deployment. Review project documentation, customer requirements, and scopes of work to configure systems and prioritize assignments for production and installation timelines. Perform quality checks and troubleshoot hardware, software, networking, and configuration issues to ensure shipment readiness. Collaborate with Installation, Production, TAG (Technical Assistance Group), Research & Development, Warehouse, and Procurement to coordinate projects, resolve technical issues, and ensure successful execution. Provide technical support for programming and configuration issues during deployment and post-installation. Maintain accurate programming, configuration, firmware, and technical documentation to support operational consistency and future service. Participate in project planning, product development, engineering changes, and continuous improvement to enhance system quality and efficiency. Maintain workplace safety and stay updated on emerging security technologies, firmware, networking, and industry standards. Qualifications Excellent verbal and written communication skills with the ability to collaborate effectively across teams and communicate technical information clearly. Ability to interpret technical documentation, wiring diagrams, a...