Trailer Program Administrator
Headquartered in Louisville, Kentucky, Mercer Transportation has been recognized for more than 40 years as one of the nation’s leading owner-operator companies. Our reputation is built on honesty, professional freedom, respect, and a family-oriented culture. We’re seeking a Trailer Program Administrator to support the day-to-day operation of Mercer Trailer Leasing, LLC’s trailer lease program. This hands-on role combines customer service, lease administration, trailer inspections, payment processing, report reconciliation, and coordination of repairs and documentation. The ideal candidate is detail-oriented, mechanically inclined, and comfortable explaining lease and payment requirements to owner-operators. Success requires strong follow-through, sound judgment, and the ability to work effectively with lessees, vendors, customers, and internal departments. This position is onsite Monday–Friday, 8:00 a.m.–5:00 p.m. What’s In It for You Competitive Pay – Compensation based on relevant experience Comprehensive Health Coverage – Mercer contributes over $7,500 per year toward your health insurance Wellness Incentives – Qualify for our Wellness Rate and pay as little as $0 per month for employee-only coverage Earn Extra Rewards – Receive up to $300 per year in gift cards through wellness initiatives Generous Time Off – Paid Time Off plus company-paid holidays Company-Paid Protection – Life Insurance and Long-Term Disability included at no cost Optional Benefits – Dental, Vision, Flexible Spending Accounts, and Short-Term Disability Secure Your Future – 401(k) with company match Training and Growth – Learn Mercer’s trailer program, leasing processes, safety requirements, and operational systems What You’ll Do Conduct or support detailed trailer inspections following applicable DOT protocols and company procedures Explain the Trailer Program to current and prospective lessees, including lease terms, payment deductions, warranties, payoff requirements, maintenance responsibilities, and program expectations Prepare, review, and maintain lease agreements, signatures, inspection records, and related documentation Respond to questions from lessees regarding agreements, accounts, trailers, repairs, and program participation Prepare check requests and supporting documentation for monthly charges and other authorized expenses Reconcile financial and operational reports, research discrepancies, and coordinate corrections Communicate with internal departments, vendors, and customers regarding repairs, payments, documentation, and trailer-related concerns Monitor records for completeness and escalate safety, contractual, financial, or operational issues when additional review is needed Who You Are Detail-oriented and organized, with strong follow-through and record-keeping skills Mechanically inclined, with experience or practical knowledge related to trailers, vehicles, equipment, or maintenance A clear, professional communicator who can explain contracts, paym...