Training Enablement Specialist

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.Job DetailsThe Training & Enablement Specialist is responsible for designing, delivering, and continuously improving training and enablement programs that support First Impressions team readiness, performance, and consistency. This role partners with onboarding, operations, HR, Quality Assurance, and business leaders to develop scalable learning content, support new-hire and ongoing training, and use performance data and employee feedback to improve program effectiveness and the patient experience.ResponsibilitiesProgram DevelopmentDesign, deliver, and manage learning and development programs to ensure employee compliance and boost skillsPartner with our Onboarding Trainer to identify areas of opportunity in the onboarding process, strategize rollout plan, execution of the plan, and measuring subsequent resultsContent CreationCreate modular content, workshops, and other methods that will resonate with our First Impressions teamsTraining DeliveryFacilitate workshops, provide coaching guides for team leaders, etc.Needs AnalysisLook for areas of opportunity in performance reporting and metricsAnticipate needed skills and training ahead of new or changing business Establish an ongoing process that incorporates trends from Quality Assurance, feedback from partners, and observations from First Impressions managementPerformance MeasurementMeasure and record success of training content including further areas of opportunityGather feedback from First Impressions employees on best methods of learning and resources to deliver impactful programsTechnology & ToolsManage the First Impressions content library and leverage technology and tools to support asynchronous learningStakeholder CollaborationWork cross-functionally with vertical leaders, HR, and other business leaders to ensure alignment with company objectivesThe above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who ...