Training Lead - Dropbox
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
About MarketStar
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team.
About the Training Lead - Dropbox
MarketStar is seeking a Training Lead to support our Dropbox team. The Training Lead handles creating and delivering training content to our new hire and tenured sales representatives, managers, and support staff. The Training Lead will interface with various external and internal stakeholders to ensure an accurate representation of our vision and strategy in the training environment. They assure our training experience is relevant by adapting delivery methods to class needs, keeping up to date with the latest product knowledge, and thrives in a collaborative and feedback-based environment.
Location: UT (Remote)
What Will You Do?
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Execute versus a monthly/quarterly target in the small to medium enterprise segment
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Delivers new hire training to onboarding sales representatives via in-person, virtual video based, one-on-one, and group sessions across international regions
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Manage and iterate training content using various design platforms
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Proactively identifies challenges and issues faced by managers and front-line employees where training processes/content could be improved
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Strategizes with sales managers to address training needs and areas of opportunity
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Provides feedback on trainee performance and growth
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Works with cross-functional stakeholders, both internal and external clients to achieve program initiatives
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Pivot training delivery based on feedback from internal and external clients
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Perform other related duties as assigned
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Use an LMS to enroll learners, track learning paths and training progress
What Will You Need to Succeed?
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