Ultimate Success - Workfront Senior Consultant

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

The opportunity

• Be a recognized authority (by clients, partners, and colleagues) in Adobe Workfront software-based solutions & technologies.
• Work to educate clients on the standard methodologies in relation to their specific industry and key business requirements
• Gain in-depth knowledge of a client’s technical environment, business objectives, goals, and challenges to provide the best advice needed to drive customer success and value with the Adobe Workfront solution.
• Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with clients and partners
• Efficiently multi-task, working across multiple client engagements and key internal initiatives
• Actively maintain the highest level of technical expertise by knowing the latest Adobe Workfront developments through internally and externally available learning opportunities and self-study.
• Interact frequently with clients via phone, email, and/or in-person—including interaction with marketers, analysts, web developers, and C-level executives.
• Keep accurate daily records of client billable time
• Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle.
• Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap.
• Manage Customer expectations appropriately and keep projects on schedule and within scope.
• Work and collaborate with Adobe internal teams and Client/Implementation Partners.

Must have

• A solid technical understanding of Adobe Workfront, including proficiency in the work management features, the proofing and document features, and Workfront Fusion features such as module setup, function development, and scenario development and troubleshooting.
• The capacity to understand business requirements and translate them into architecture, design, and development activities for clients using the Adobe Workfront solution.
• Demonstrated proficiency in integration...