Vice President, Client Experience (Experiential)

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientists and award-winning creatives working on the same briefs, from day one. That structure earned us an Ad Age #3 A-List ranking, back-to-back Data & Insights Agency of the Year wins, plus Emmys, Cannes Lions, Clios, and Effies across clients in finance, tech, entertainment, consumer goods, and real estate. We're distributed across the U.S. and unapologetically ambitious. If you're tired of choosing between doing smart work and doing creative work, you'll fit right in here.  BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU About the role: You know which brands are ready for a live experience before they've put it in a brief. You know how to walk into a room with a senior client, understand what's actually driving their business, and connect it to something they haven't thought to ask for yet. And once you've won that conversation, you know how to make sure the partnership delivers something neither side could have built alone. As VP, Client Experience, Experiential, you'll build and own Known's experiential client relationships globally. This role sits at the intersection of two things Known does at its best: rigorous, data-grounded strategy and work that moves people.You'll serve as the senior relationship lead for our experiential clients, helping ensure exceptional client partnership, business outcomes, and delivery across engagements. You'll also identify and cultivate new opportunities for Known's experiential offering, finding the clients who are ready for that combination in a live and physical context, making the case for Known, and then stewarding those relationships the way every Known client deserves to be stewarded.  This is a role with an immediate mandate and a long runway. You'll start by owning the client relationship on an existing high-profile experiential account while simultaneously helping to build the pipeline and practice around it. You'll work closely with Known's SVP, Experiential from our Studios team as that leadership structure takes shape, contributing to how the offering grows in capability, client base, and team. The person who thrives here is energized by that kind of early-stage, high-stakes environment and knows from experience what it actually takes to show up for a client when the work is live, on the ground, and moving fast. WHAT YOU'LL DO Own the senior client relationship on Known's anchor experiential account from day one, establishing the standard for how Known shows up in this space Identify and pursue new client relationships where experiential is the entry point, building a pipeline and converting opportunities into long-term Known partnerships Actively mine Known's existing client portfolio to find where a live or physical activation would deepen a brand's investment and expand th...