Vice President, Deposits
Redwood Credit Union is seeking a Vice President of Deposits who will oversee and manage all credit union consumer and business deposits to include driving growth, managing products, operations, relationship management, vender partnerships, and ensuring overall success in the deposit area.
Key Responsibilities
Leadership:
o Provide exceptional service to all Members, member clients and RCU partners.
o Provide strong leadership to the deposit team, fostering a culture of innovation, collaboration, and excellence.
o Guide and mentor team members to achieve professional growth and performance objectives.
o Identify and pursue strategic partnerships to enhance deposit offerings and market presence.
o Collaborate with external partners to explore opportunities and new partner channels.
o Stay informed about and provide regular communication on industry best practices and emerging trends to drive innovation.
o Assist with advanced customer issues or inquiries; effectively work with back-office support personnel and vendors to ensure a high degree of quality service and account holder satisfaction.
Area Management:
o Drive Product Development through leadership of the creation and improvement of deposit products based on market research and customer feedback.
o Collaborate with cross-functional teams to ensure timely and successful product launches.
o Oversee the entire deposit product and service management lifecycle of deposit products, from conceptualization to ongoing management.
o Ensure operational compliance and efficiency by adhering to existing and developing recommendations for future processes and procedures.
o Ensure competitiveness, profitability, and compliance with regulatory requirements.
o Manage efficient and compliant deposit operations, optimizing processes for enhanced customer experience.
o Implement measures to reduce risk and improve operational efficiency.
o Develop and analyze key performance indicators (KPIs) to assess the effectiveness of ...