Village Manager | FIFO | 8:6 | Western Australia (Various Sites)

Experienced FIFO Village Manager required for permanent full time role on an 8/6 roster  Are you a hospitality manager and a great communicator with a passion for people and business? If you’re looking to be part of a friendly, close-knit, customer-centric team. Sodexo are currently recruiting for a Village Manager on an 8/6 rosterWho are we looking for?   As the Village Manager you will play a vital role in the successful running of village operations and will hold responsibility for the effective management of all aspects of Village Services within the IFMS contract, as well as the fulfillment of all contractual obligations and Key Performance Indicators in relation to the operation of a company village, as agreed with the client. You will ensure that the highest achievable quality of work is maintained across all village services, and that village service operations meet budget constraints and the scope of work and effectively manage the Heads of Department for all Village Services (Accommodation, Food & Beverage etc.).Reporting directly to the region's Operation Manager. You will be a skilled communicator with proven people management, conflict resolution and negotiation skills. You will have the ability to build and support teams and be a safety leader with an understanding of HSE and HR legislation.Responsibilities will include but are not limited to: Regularly review performance with the client and management and identify and act upon potential problems and areas for improvement.Consistently communicate with employees and customers regarding operational goals, OHS and environmental concerns and all business and operational developments.Develop and implement quality assured procedures to improve customer satisfaction with accommodation requirements.Collect and review user satisfaction data for Village services, and develop and submit User Satisfaction Reports to Management.Lead, conduct and/or participate in incident and non-conformance investigations audits, reports and follow-up actions.Timely reporting to Head Office with all site summaries/paperwork, banking details and correctly completed operational reports as directed and in line with company policies as advised.Work closely with maintenance managers to ensure that all plant, equipment and appliances conform to client and manufacturer specifications.Manage staffing in consultation with the Operations Manager to ensure that accommodation administration services are covered at all times in accordance with the hours outlined.Oversee regular workplace inspections to maintain safety compliance requirements.Identification and delivery of on-site training requirements in line with company policy and legislative requirements.Promote Diversity and inclusion as a key driver of employee attraction and retention through recruitment programs.Oversee and agree upon disciplinary action for village staff with the Operations Manager, and ensuring that any disciplinary ...