VP, Cash Management Operations
Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer? Join Berkadia's loan servicing platform and learn from the best of the best at the largest U.S. non-bank commercial mortgage servicer in the industry. We provide the personal and professional development opportunities you need to impact the commercial real estate industry, build a career that takes the long view, and reach your full potential. Be Your Best Self. Be Berkadia. This role is responsible for providing managerial oversight of treasury, banking, and cash management operations supporting a commercial mortgage loan servicing platform. The position oversees supervisors and team leads responsible for cash‑managed loans, banking activity, and supporting systems, with a strong focus on operational risk management, control execution, and scalable process design. The role partners closely with internal stakeholders and external banking partners to ensure borrower cash is controlled, processed, and reported in accordance with governing agreements, regulatory requirements, and internal standards. We are committed to growing your career, so in this role you will be responsible for: Banking Relationships and Systems: Collaborate with banking partners, Legal, Audit, and internal operational teams to ensure compliance with regulatory standards, governing agreements, and servicing requirements. Serve as the primary liaison with external banks on cash activity, account administration, system connectivity, and issue resolution. Oversee treasury‑related systems, including the Trintech CheckFree application, banking platforms, reconciliation tools, and servicing system integrations supporting cash operations. Partner with Technology and Treasury teams to support system stability, enhancements, and user adoption. Bank Account & Cash Management Oversight Oversee the opening, modification, and closure of bank accounts, ensuring appropriate access, controls, documentation, and system connectivity in accordance with governing agreements. Oversee cash management operations, including hard lockbox, soft lockbox, and springing lockbox structures, ensuring borrower cash is controlled, applied, and disbursed in strict accordance with loan documents, cash management agreements, and investor requirements. Serve as the escalation point for complex cash‑managed loan issues, including borrower disputes, covenant triggers, sweep activations, and document interpretation matters. Partner with Client Relations on borrower communications related to lockbox structures, cash restrictions, and operational requirements. Compliance & Controls Monitor bank ratings and eligibility to ensure accounts are maintained with approved institutions in accordance with governing agreements. Document, maintain, and enforce procedures to ensure Corporate and Servicing compliance. Provide guidance and consult...