VP Consulting Services | Innovation & Platforms

Help shape the future of Consulting Services at Epicor! As Vice President of Innovation & Platforms, you will lead the innovation and industrialization of our global Consulting Services organization by developing standardized methodologies, AI-enabled delivery capabilities, reusable consulting intellectual property, and scalable service offerings that accelerate customer outcomes. You will own the Ascend methodology and One Epicor Delivery Experience, helping transform how we deliver faster time to value across industries and geographies. We are seeking a strategic, technology-minded leader with deep professional services experience, strong business acumen, and a passion for building high-performing global teams.What you will be doing:Own and advance the Ascend methodology and One Epicor Delivery Experience, creating consistent, scalable implementation standards across Consulting Services.Develop and launch new consulting offerings, AI-enabled delivery capabilities, automation, and reusable assets that improve implementation speed and customer outcomes.Lead services engineering, delivery innovation, implementation standards, and the industrialization of consulting intellectual property.Partner closely with Product Management and Product Development to support new product releases, SaaS adoption, and alignment between product strategy and services delivery.Validate new capabilities and transition them into Industry Vertical Practices for adoption across regions, industries, and customer segments.Build, inspire, and develop a multidisciplinary global team while leveraging cross-functional “tour of duty” teams to accelerate innovation and capability development.Apply strong financial and operational discipline to prioritize investments, measure impact, and scale high-value services capabilities.What you will likely bring:13+ years’ progressive experience in professional services, consulting, enterprise software, or technology services, with demonstrated success at a senior leadership level.8+ years’ experience managing and developing multidisciplinary teams, preferably with global or international reach.7+ years’ relevant industry experience, ideally within enterprise resource planning, SaaS, or another enterprise software environment.Proven experience leading professional services transformation, new product introduction, implementation methodology development, or the launch of scalable services offerings.Strong AI and technical expertise, with the ability to partner closely with Product Development and translate technology opportunities into measurable business and customer outcomes.Excellent leadership, strategic thinking, communication, relationship-building, financial management, and problem-solving capabilities.A customer-focused mindset and a record of delivering high-quality services through collaboration, innovation, and disciplined execution.What could set you apart:Experience within an enterprise resource planning provider or anoth...