VP Enterprise Architecture and Infrastructure
Job Description:POSITION SUMMARYThe Vice President, Enterprise Architecture & Infrastructure, is responsible for defining and executing TransMedics’ global technology architecture and infrastructure strategy. This leader ensures that the company’s technology foundations, spanning enterprise systems, digital platforms, and operational infrastructure are secure, scalable, and aligned with the company’s rapid growth and global expansion.This role combines strategic architectural vision with hands-on operational leadership, overseeing enterprise architecture, cloud and on-premises infrastructure, IT service delivery, and vendor governance. The VP partners closely with business, manufacturing, and aviation leaders to enable innovation, operational reliability, and disciplined execution. The role requires strong executive presence, the ability to influence across functions and geographies, and a proven track record of leading organizations through transformation.RESPONSIBILITIESEnterprise Architecture LeadershipLead the definition process and own the Enterprise Architecture Vision and Roadmap that aligns technology investments with TransMedics’ business priorities, cost discipline, and global scalability.Establish and maintain an Enterprise Reference Architecture that integrates ERP, Command Center, aviation, digital, and data platforms within secure and efficient architectural frameworks.Lead modernization initiatives leveraging cloud-native services, APIs, automation, and microservices to enable agility and performance.Collaborate with business and functional leaders to translate strategic objectives into actionable architecture blueprints.Drive architectural consistency and standardization across multi-cloud and on-premises environments.Partner with the cybersecurity and compliance teams to ensure all designs adhere to information security and regulatory requirements.Infrastructure & Cloud OperationsLead and manage the 24x7 Global Service Desk and infrastructure operations teams to deliver superior uptime, reliability, and user experience.Ensure 99.999% uptime for critical business systems, including the Command Center and manufacturing systems.Oversee the design, deployment, monitoring, and maintenance of all cloud and on-premises infrastructure, ensuring performance, scalability, and security.Implement and maintain observability and monitoring frameworks for proactive system reliability and performance management.Drive continuous improvement in service delivery, automation, and cost efficiency through data-driven operational reviews.Establish key operational KPIs (e.g., system uptime, ticket resolution time, cloud cost efficiency) and report performance transparently to leadership.Stakeholder Engagement & CommunicationServe as a strategic advisor to the CIO and senior leadership on architecture and infrastructure priorities.Communicate complex technical strategies and trade-offs clearly to non-technical audiences, including executiv...