VP, Operations- Denver & Las Vegas
Who We AreInvitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 110,000 single family rental homes under management. We are a team of more than 1,700 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.The VP, Operations is responsible for overall operational and financial aspects of their assigned markets. Establish common goals to maximize revenue and bottom-line performance while providing exceptional services and response times to our associates, vendors and residents relating to all inquiries. Responsible for implementing comprehensive programs, initiatives and strategies throughout their assigned portfolio. All goals will be in accordance with the budget and company objectives.What You’ll Do Responsible for overall portfolio performance through review of marketing, pricing, financial strategies and maintenance/rehab related expensesPrepare and present market/asset reviews evaluating overall operational and financial results for the asset portfolio, address issues and potential challenges that threaten portfolio performance and present solutions for enhancing value and improving financial returns to senior leadershipEffectively partner cross-functionally with corporate and national teams to ensure consistent, efficient and effective market performance Monitor and oversee the portfolio’s performance against budget and investment pro forma, managing and monitoring cash flow, making strategic recommendations on asset capitalization and preparing monthly and quarterly portfolio/performance reportsOversee and assist in preparing annual budgets, business plans and forecasting throughout the yearOversee the implementation of revenue-enhancing and expense containment programs and initiatives for the portfolioMonitor resident turnover and satisfaction indicators and identify and act upon opportunities to drive operational excellenceOversee customer service function for associates, vendors, residents, brokers and ownersDirect oversight and training of resident satisfaction & retentionCoach, develop and promote associate development for advancement opportunitiesFacilitate regular meetings with management to promote effective communication and directives to attain company goals/initiativesEffectively communicate, enforce, and comply with all Company policies and procedures, applicable to local, state and federal laws, by monitoring and auditing compliance, reviewing reports and date related to operational processes, correcting violations or infractions and implementing measures and tools to prevent deficienciesMonitor regional cultural environment and promote a favorable work environmentWho We’re Looking For Bachelor’s degree in business management, finance or real estate strongly preferredMinimum seven years of management experience within the real estate industry with...