Warehouse Supervisor- Nights - Core

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision - we are building the planet’s most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Own it and back yourself - Own the basics, own your role and own the result Think without limits - Think, think fast, think fearlessly Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? The Role:As a Supervisor within our warehouse, you'll be responsible for leading and developing Warehouse Operatives and Trainee Supervisors, providing coaching, performance management, and support to achieve operational goals. Working closely with the Section Manager and wider Warehouse Leadership team, the position focuses on delivering key performance metrics, ensuring customer demand is met on time and in full, maintaining the highest safety standards, managing labour planning, addressing performance gaps with clear action plans, and supporting culture change initiatives to improve engagement and reduce turnover.Key Responsibilities:Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibilityWorking with the Section Manager for your department to monitor delivery to plan and key areas for your shift improveDriving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in fullDriving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback. Providing detail when daily/weekly targets are not met and creating plan to bridgeAlongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supportedSupp...