White Glove Field Technician (Remote)

Who You Are You are a skilled, hands-on infrastructure professional who takes exceptional pride in the quality of your work. You understand that every rack, cable, access point, label, and customer interaction reflects the company behind the installation. You are highly detail-oriented, safety-conscious, and committed to completing work correctly the first time. You enjoy building clean, organized, and serviceable infrastructure and consistently hold yourself to high standards of craftsmanship and professionalism. You communicate clearly, follow technical documentation carefully, and take ownership of the finished product. You work well independently and as part of a team, remain adaptable while traveling to customer locations, and leave every worksite cleaner and better organized than you found it. About The Role As a White Glove Infrastructure Technician, you will install, integrate, test, and document enterprise networking, wireless, compute, storage, and data center infrastructure at customer locations throughout North America. You will be responsible for delivering clean, precise, and reliable installations that meet engineering documentation, manufacturer specifications, customer requirements, and Myriad360’s White Glove standards. Your work will include rack integration, structured cabling, wireless access point installation, testing, validation, documentation, and customer-facing field support. Every newly hired technician will complete the Myriad360 White Glove Academy during the first 30 days of employment. This hands-on onboarding and certification program prepares technicians to independently represent Myriad360 and deliver consistently exceptional customer experiences. This role directly impacts customer confidence, project quality, long-term infrastructure reliability, and the reputation of the Myriad360 brand. Current openings are available for technicians based in the New York metropolitan area, Dallas–Fort Worth metropolitan area, and Las Vegas metropolitan area. This is a nationwide field-based position requiring extensive travel, including overnight travel and occasional after-hours maintenance windows. Must be based in the United States. Other responsibilities include:    Enterprise Infrastructure Installation Install, mount, replace, relocate, and decommission enterprise networking and infrastructure equipment Rack and stack switches, routers, firewalls, servers, storage systems, UPS units, rack PDUs, and related technology Install network cabinets, equipment racks, cable management systems, ladder racks, basket trays, conduit, raceways, and cable pathways Install equipment according to engineering documentation, customer requirements, and manufacturer specifications Verify equipment placement against floor plans, rack elevations, and implementation documentation Maintain proper equipment alignment, airflow, accessibility, and long-term serviceability Structured Cabling Pull, route, terminate, label, and test Cat...