Workplace Services Specialist II

WHY BOX NEEDS YOU We are looking for a dynamic and proactive individual with exceptional interpersonal skills to join our Workplace Services team at Box's office in Austin, TX. As part of the Communities and Impact Team, we are dedicated to fostering the unique Box culture. If you enjoy connecting with others, making things happen, and meeting interesting new people, we’d love to hear from you! WHAT YOU'LL DO Serve as the primary front desk point of contact Monday through Friday, managing employee, guest, vendor, and customer inquiries while delivering a professional and welcoming office experience Manage day-to-day facilities operations Manage WPS programs (i.e., food programs, shipping, office supplies, parking etc.)  Vendor set up and management Office space planning, desk allocation, and moves Uphold building and Box global security protocols, including managing Box and building badge activations/deactivations Serve as an Emergency Coordinator for the Austin Office in close partnership with Box's Physical Security and Business Continuity teams Manage office health and safety compliance requirements  Act as a culture builder by supporting the broader Community & Impact team on projects and events – including planning, coordinating, and executing   Welcome new hires by conducting office tours, introducing workplace amenities, and fostering a strong sense of community and belonging Create and distribute internal communications such as Slack updates, to keep employees informed and engaged Cross functional role supporting different departments WHO YOU ARE Bachelor's degree in facility management, business administration or relevant field Minimum 3+ years’ experience, ideally with a combination of office/facilities management, administrative work, and event planning Self-starter, highly organized, flexible, and solution driven A "roll up your sleeves" and get things done attitude - no task too big or too small! A proven ability to juggle multiple deadlines and projects Experience in tech is preferred (but not required) Knowledge of systems such as Slack, Navan, Office Space, Canva, and Building Engines preferred but not necessary Box lives its values, with community and in-person collaboration being a core part of our culture. Your Recruiter will share more about how we work and company culture during the hiring process.  Based on current business needs, there is no relocation assistance provided for this role. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!   EQUAL OPPORTUNITY  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national ori...