Amazon is pausing work with 21 Air after the Miami cargo crash that killed five people.
Why it matters: The pause could affect capacity in Amazon Air's cargo network, which depends on outside operators. It also puts a spotlight on how Amazon manages safety and contractor risk after a fatal incident.
- Amazon said Sept. 13 it is pausing operations with 21 Air, the North Carolina cargo operator tied to Flight 7598.
- The crash happened Sept. 6, when 21 Air Flight 7598 overran Runway 30 while landing at Miami International Airport.
- Five people on the ground were killed, according to official updates and AP reporting.
- The NTSB and FAA are investigating the runway overrun.
Amazon said it is pausing operations with 21 Air after the crash of Flight 7598 in Miami. Kelly Nantel, an Amazon spokesperson, said the company decided to pause operations with 21 Air, which operated the flight. Amazon's statement
The crash happened Sept. 6 at Miami International Airport, when 21 Air Flight 7598 overran Runway 30 during landing and struck vehicles off the runway. The NTSB opened an investigation into the runway overrun and said the aircraft was a Boeing 767-33A. NTSB investigation page The FAA also posted statements on the incident. FAA statements
AP reported that five people were killed on the ground and tied the flight to Amazon cargo. AP report
The immediate operational change is that Amazon is pulling back from one cargo operator while investigators examine what happened. The company has not said whether it will shift the volume to another operator or absorb it elsewhere in the network.
By the numbers
- Sept. 13, 2025 - Amazon said it was pausing operations with 21 Air.
- Sept. 6, 2025 - The Miami crash occurred during landing at Miami International Airport.
- 5 - People killed on the ground in the crash, according to AP and official updates.
Yes, but: Investigators have not assigned cause or responsibility, and Amazon has not said how it will replace the paused capacity.
What's next: The NTSB and FAA investigations continue.