The Wire
BusinessMarkets & FinanceTechnologyArtificial Intelligence

BCBS says hospital AI coding tools may have added $942M in costs

BCBS says hospital AI coding tools may have added $942M in costs
Photo: techcrunch.com

BCBS says its claims analysis found hospital AI coding tools added costs from 2023 to 2025.

Why it matters: The claim could put more pressure on insurers, employers and hospitals over how AI affects billing. If coding tools push claims higher without more care delivered, the costs can eventually feed into premiums and out-of-pocket bills.

  • BCBSA says hospital AI coding tools may have added an estimated $942 million to BCBS companies' healthcare spending between 2023 and 2025.
  • The association says the increase came from more patients being documented with complex conditions, based on its claims analysis.
  • BCBS companies cover roughly one in three Americans, according to BCBSA.
  • BCBSA cites a 2023 HFMA/AKASA survey that found 46% of hospitals and health systems used AI in billing, coding and claims.

Blue Cross Blue Shield Association says hospital use of AI coding tools increased healthcare spending for its companies by an estimated $942 million between 2023 and 2025, based on claims analysis. The association said the increase was driven by more patients being documented as having complex conditions. In its own analysis, BCBSA says it saw no evidence of a corresponding change in care delivered, but that conclusion comes from the association's claims data and should be read as its interpretation of the billing patterns, not independent clinical proof. BCBSA analysis

The group is using the findings to argue that AI coding tools - software that helps hospitals and billing teams assign diagnoses and procedure codes on claims - can affect how much insurers pay when patients are classified as having more complex conditions. BCBSA says that matters because BCBS companies cover roughly one in three Americans, so even small shifts in coding can affect a large share of claims.

For context, the industry has been debating AI's role in claims and billing for years. BCBSA points to a 2023 survey from HFMA and AKASA that found 46% of hospitals and health systems used AI in billing, coding and claims. That survey supports the idea that the tools are in wide use, but it does not by itself verify BCBSA's cost estimate.

The main limitation is methodological: BCBSA's public materials do not spell out the full claims sample, the baseline used for comparison, which coding categories were included, or whether the $942 million figure is cumulative or annualized. Those details matter for judging how broadly the finding should be applied beyond BCBS claims.

BCBSA says higher coding intensity can ripple into higher premiums and out-of-pocket costs for families, employers and taxpayers. The association is using the analysis to argue that AI tools may be changing billing patterns faster than care delivery.

By the numbers

  • $942 million - BCBSA's estimated added spending from hospital AI coding tools between 2023 and 2025.
  • 1 in 3 Americans - roughly the share covered by BCBS companies, according to BCBSA.
  • 46% - share of hospitals and health systems using AI in billing, coding and claims in a 2023 HFMA/AKASA survey.

Based on reporting from

  • TechCrunch

See how this story touches your network - open The Wire in Jane.

Open in Jane