Administrative and Operations Coordinator
Job DescriptionThe Opportunity Embry-Riddle Aeronautical University (ERAU) seeks a dynamic, student-centered, and forward-thinking Administrative and Operations Coordinator to provide visionary leadership.This is a professional role responsible for supporting the daily administrative and operational functions of the Student Support and Advising organization. This role involves a mix of administrative tasks, project coordination, and operational support to ensure smooth and efficient operations. This individual will provide support to the Assistant Dean of Student Support and Advising, and indirect support to the Associate Directors of Academic Advising and Associate Director of Integrated Student Services. Directly responsible for handling logistics and event planning for the Daytona Beach Academic Advising and Integrated Student Services teams. This position has authority to manage the budgets under the Assistant Dean and assists with purchase orders as well as reconciling budgets monthly. Accountable for adherence to all university issued guidelines and is responsible for professional interaction with partner offices and university stakeholders. The Administrative and Operations Coordinator position plays a critical role in supporting and enhancing the overall efficiency of office operations. This position will support a team of over 30 individuals where strong organizational skills will be critical. The individual must be a team player with a strong commitment to service and the successful individual must be highly detail oriented, able to handle confidential matters, have a positive and outgoing personality, and be able to handle multiple tasks and competing priorities throughout the year. Essential Job Functions, Duties, or Accountabilities: Administrative Support:Skilled in the use of various systems, such as Workday, Outlook, Campus Solutions, Salesforce, Sharepoint, and Imaging to perform daily tasksSupports Academic Advising Staff on a daily basis using Salesforce case managementResponsible for monitoring Salesforce dashboards and reporting trends and activities for all 30+ members of the SSA departmentCompiles monthly reports and prepares data regarding Advising and Integrated Student Services activities for distribution to leadershipMaintains scheduling needs for Assistant Dean, Associate Directors, and staffCoordinates staff and department meeting locations and prepares and distributes meeting minutesDirectly supports the coordination and execution of Department retreats and training sessionsTakes the appropriate actions in response to matters assigned by Department LeadershipMeticulously monitors and maintains departmental distribution lists, general contact lists, and emergency contact lists via SharepointMonitors the departmental calendar via Outlook to ensure personnel coverage as well as monitoring personal leave submittalServes as the department HR liaison and is responsible for scheduling inte...