Analytics Intern

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ABOUT ZELLO

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. 

At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.

And this is where you come in.

Our go-to-market team should be able to answer their own data questions without waiting on us, and right now they can't: dashboards are slow, definitions don't line up, and most numbers still need someone from the data team to explain them. You'd join the Data & AI team in Austin, reporting to our Head of Analytics, and spend the fall fixing that for the reports and topics people use most.

This is real ownership, not shadowing. You'll take named surfaces that other people depend on and make them work, with review and support from the team.

BY THE END OF YOUR INTERNSHIP, YOU WILL HAVE

- Rebuilt three or more of the dashboards our go-to-market team opens every week, so they load fast, use governed definitions, and no longer need someone from the data team standing next to them

- Shipped and documented a set of Omni topics that a salesperson or Customer Success can answer their own questions from, tested against the questions they actually ask rather than the ones we assumed they'd ask

- Published an inventory of the analytics s...