Assistant Community Manager

About QuadReal Property Group QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.QuadReal: Excellence lives here.www.quadreal.comRole Description: Reporting to the Community Manager, the Assistant Community Manager is responsible for the administration and leasing functions at the property. The Assistant Community Manager is responsible for the implementation and execution of resident relations and engagement programs, including the planning and execution of resident appreciation events. Responsibilities: Perform the overall leasing and resident relations functions at the property, evaluating and monitoring metrics that include vacancy, sales, renewals, move-in, move-out, notices, etc.  Participate in the full leasing process; securing appointments to view the property and update/record activity in Yardi Voyager and Rent Café/CRM as applicable.  Conduct property tours and show available suites to prospective residents and ensure standards as per QuadReal’s leasing policy are met when engaging with prospective residents.  Maintain a comprehensive knowledge of the property, including availability of suite types and layouts, common areas and amenities of the building, surrounding neighborhood and value-added services provided. Conduct background checks, credit checks, and ensure timely notification is provided to all applicants of the application status.  Facilitate the signing of all leases, schedules, assignments, and addendum forms utilizing Yardi Voyager and Rent Cafe.  Assemble and provide move-in packages to new residents using Yardi Voyager and Rent Café; and  Communicate and work with Community Manager to ensure suites are delivered on time and as promised, providing move-in inspections and new home orientation with new residents. Conduct regular market surveys, analyzing competition and identifying market trends for the purpose of providing input and recommendations on pricing and strategy. Provide feedback and recommendations to Community Manager on rental rates, promotions, and overall market conditions with a view to maximizing revenue at the property; and Establish and maintain relationships with community organizations, including local...