Assistant Manager

Lead, Inspire and Drive Performance at Everlast GymsAt Everlast Gyms, we're building high-performing clubs powered by ambitious people.As an Assistant General Manager, you'll play a key leadership role in the success of your club, supporting the General Manager to deliver exceptional results across sales, member experience, operations and team performance.This is a hands-on leadership role where you'll lead from the front, develop high-performing teams and create an outstanding environment for members and colleagues alike. With clear progression opportunities, industry-leading development and the backing of Frasers Group, this is an exciting opportunity for an ambitious manager looking to grow their career within the fitness and leisure industry.Why Join Everlast Gyms?20% colleague discount across all Frasers Group brandsFree Everlast Gyms membershipMonthly recognition programmes including Everlast Champions and Frasers Group ChampionFully funded development opportunities, including Level 3 and Level 5 Management & Leadership qualificationsOpportunities to develop fitness industry knowledge, including PT and Group Training pathwaysCareer progression opportunities within a growing businessWork within a high-performance culture that recognises and rewards successOngoing support, coaching and leadership development The RoleAs Assistant General Manager, you'll support the overall commercial and operational performance of the club, helping to create a best-in-class experience for members while delivering key business objectives.You'll be responsible for driving results, maintaining high operational standards and developing a motivated team that consistently delivers outstanding service.Leadership & People DevelopmentCoach, motivate and develop colleagues to achieve their full potentialSupport recruitment, onboarding and retention of top talentDeliver regular performance conversations and feedbackHelp create a positive, energetic and high-performing team cultureLead by example, demonstrating professionalism and accountabilityCommercial PerformanceSupport delivery of all revenue streams including memberships, Personal Training and secondary spendDrive sales performance through effective member engagement and conversionMonitor and improve club KPIs and business performance metricsSupport local marketing activity and member growth initiativesIdentify opportunities to improve profitability and operational efficiencyMember ExperienceCreate an exceptional experience for every member, every visitBuild a welcoming and inclusive club environmentResolve member queries and concerns with professionalism and urgencyDrive member retention through exceptional service standardsEnsure delivery of Everlast's member journey programmes and initiativesOperational ExcellenceSupport the day-to-day running of the clubEnsure company processes, standards and initiatives are delivered effectivelyMaintain exceptional standards of cleanliness, presentation and safetyEns...