ASSOCIATE ACCOUNT DIRECTOR (100% Remote outside of Canada)
Wishpond Technologies currently has the position of Associate Account Director available, and we’re excited to tell you about it!
OVERVIEW
We're looking for a full-time Associate Account Director to serve as a key player-coach in our Account Management department. Positioned as the stepping stone between Account Manager and Account Director, this role is built for a sharp digital marketing leader who delivers exceptional client work and is ready to develop and coach others
This is a hands-on marketing leadership role, not a sales role. You will not carry a quota or sell new business. Instead, you will carry a focused portfolio of approximately 12 VIP accounts while directly managing, coaching, and serving as the Quality Assurance (QA) gate for 2 to 3 Account Managers
At Wishpond, we pair a modern AI tool stack with strategic, accountable people to deliver speed, consistency, and genuine ROI for small and mid-sized businesses across North America. In collaboration with company leadership, you will set campaign strategy, utilize AI tools to produce high-quality work, review your team's output, and coach your AMs to improve campaign quality and client satisfaction, setting the stage for your growth into an Account Director role
RESPONSIBILITIES
• Own a VIP portfolio of approximately 12 high-value client accounts, set strategy, run kickoffs, review deliverables, and own the client relationship end-to-end.
• Coach and develop 2 to 3 Account Managers, review their work before it reaches clients, provide real-time feedback, and help them improve campaign quality and client communication.
• Be the QA gate for your AMs' output, assets, copy, campaigns, and reporting; don't leave the team without your sign-off.
• Use AI marketing tools to produce high-quality work efficiently and teach your AMs to do the same.
• Escalate thoughtfully, surface systemic issues to your Director; handle day-to-day challenges within your team.
• Model the standard; your own clie...