Auto Sales Advisor
Redwood Credit Union is looking for a talented Auto Sales Advisor to research, locate and sell a variety of vehicles to our Members and Customers at the RCU Auto Lot.
Key Responsibilities
Customer Service
o Greet Members and answers incoming phone calls.
o Call Members referred to the auto-buying center by branch, member service center or other referrals to set appointments or sell vehicles.
o Perform a professional delivery of new & used vehicles.
o Assist Members/Customers in resolving mechanical and other issues related to purchased vehicles.
Auto Sales
o Research, recommends, locates and sells brokered new and used vehicles, as needed.
o Compare different vehicles to facilitate the member’s purchase of their desired vehicle.
o Demonstrate and Sell vehicles displayed on the auto buying center lot.
o Meet with Members to research and analyze their desired vehicle(s).
o Organize and arranges timely transportation for brokered vehicles.
o Evaluate and recommends appropriate financing for Members when needed.
o Prepare paperwork for the sale of the vehicle and loan.
o Arrange installation of aftermarket items purchased by Members in a timely manner.
o Sell mechanical breakdown warranties, guaranteed auto protection coverage, perma plate and other vehicle related items.
o Collect trade-in titling documents and obtain loan payoff information.
o Gather member information for submission of loan applications.
o Collaborates with Sales Manager to provide trade-in pricing.
o Ensure maximum flexibility to assist in a variety of functions as necessary.
o Record and maintain SalesForce information and use it to produce sales.
Other Functions
o Implements new CUSO/Credit Union related products and services with other employees of RCU Auto Services as needed.
o Organize, schedule and arrange the transport of vehicles for reconditioning.
o Conducts seminars as needed.
o Provides feedback on marketing efforts.
o Visits branches/departments to promote the RCU Auto Center l...