Automotive Parts Counter Trainee Associate

Build your automotive career with paid, hands-on training and a clear path for advancement! Berlin City Auto Group is actively hiring an Automotive Parts Counter Trainee to join our growing team in Portland, Maine. This is an excellent opportunity for a dependable, customer-focused professional who wants to learn the automotive parts business and build a long-term career with an established dealership group. No previous automotive parts experience is required—we’ll provide the training and support you need to succeed. Starting pay: $21.50 per hour, with opportunities for financial and career growth. What We Offer: Paid, hands-on training alongside experienced Parts Counter Associates Clear career path with opportunities for increased responsibility and earning potential Flexible scheduling and paid time off that accrues from your first day Comprehensive benefits package, including medical, dental, vision, life, and disability insurance 401(k) with employer contribution Health and wellness reimbursement of up to $75 per month Employee discounts Recognition programs that reward outstanding performance Supportive, team-oriented work environment Position Overview: As a Parts Counter Trainee, you will work closely with experienced team members to learn the dealership parts process from the ground up. You will develop the skills needed to assist retail and wholesale customers, support Service Technicians, locate and order parts, and provide accurate product and pricing information. This role is ideal for someone who enjoys helping people, learning new systems, staying organized, and working in a fast-paced environment. As your knowledge and skills grow, you will have the opportunity to advance into a Parts Counter Associate position. What You’ll Learn and Do: Assist customers at the parts counter and over the phone in identifying the correct automotive parts and accessories Learn how to use electronic parts catalogs and dealership computer systems Provide pricing, availability, and order-status information Recommend related parts, accessories, and current specials when appropriate Pull purchased parts accurately from inventory Locate and order parts that are not currently in stock Prepare orders for shipment, delivery, or customer pickup Assist Service Technicians in identifying and obtaining the parts needed to complete vehicle repairs Maintain accurate order information and communicate updates promptly Help keep the parts department clean, organized, and efficient Build positive working relationships with customers, technicians, and other dealership team members What We’re Looking For: A strong interest in building a career in the automotive industry A customer-first attitude and professional communication skills Dependability, punctuality, and a strong work ethic The ability to learn quickly and follow established processes Strong organization, attention to detail, and follow-through A sense of urgency and the ability to manage multiple prioritie...