Bilingual Receptionist (Full Time)
🚀 Join A&C Plastics, a leader in the plastics industry for over 50 years! We’re Hiring a bilingual (English/Spanish) Front-Office Receptionist/Customer Service Associate! Are you the kind of person who makes everyone feel welcome the second they walk in or call? Do you thrive in a fast-paced environment, stay organized under pressure, and enjoy juggling a variety of tasks? If you’ve got a polished presence and a heart for service, we want you on our team! Position Details:📍 Location: Houston, TX (100% onsite; no remote work)⏰ Hours: Monday – Friday, 7:30 AM – 5:15 PM What You’ll Do:✔ Greet visitors, customers, and vendors with a warm and professional attitude✔ Answer multiple phone lines and direct calls quickly and cheerfully✔ Keep the lobby, showroom, and sample areas clean and organized✔ Confirm customer orders and send out order confirmations✔ Notify customers when their orders are ready for pickup✔ Process payments (credit card, check, and cash)✔ Provide order status updates and work closely with the warehouse team✔ Distribute mail, ship samples, and mail out giveaways✔ Help with monthly thank-you cards and goodie bags✔ Support the sales team, customer service manager, and company president✔ Jump in wherever needed – we’re all hands on deck around here! What You Bring:✅ Fluent in English & Spanish – this is a MUST! ✅ At least 2+ years of Customer Service or Receptionist experience (or equivalent)✅ Polished, professional, and personable✅ Detail-obsessed and super organized✅ Confident using Microsoft Outlook, Word, Excel & PowerPoint✅ Excellent verbal and written communication✅ Able to multi-task like a pro and stay calm under pressure✅ A team player with a "no task is too small" mindset✅ Comfortable working on a PC✅ Non-smoker💪 Willing to lift boxes, sweep the floor, or run a last-minute errand if that’s what the day needs Perks & Benefits: 🎉 Paid Time Off & Holiday Pay: After 90-day probationary period🤒 Paid Sick Days: 5 days per year💪 Company Gym Access: M-F, 4:30 AM - 8 PM💰 401K Plan: With up to 4% Employer Match💸 Profit-Sharing Program: Get rewarded for the team's success🏥 Health, Dental, & Vision Insurance: Stay healthy, stay happy 🐾 Pet Insurance – Optional coverage available to help care for your furry family members🛡️ Long-Term Disability & Company-Paid Life Insurance: Offered for peace of mind📦 Employee Purchase Discounts: On the products you help make awesome🚀 Career Growth – We Love to Promote from Within!❤️ 5 Paid Days for Volunteering – After one year of service, get paid 5 days each year to give back to your favorite charity or non-profit🍽️ Fun & Friendly Culture – When we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition! 🧠 Employee Assistance Program – Access...