Business Development Representative (Sales Representative - Level 1)
Where you’ll work: Guatemala City, GU, GTCustomer Care & Success at GoTo At GoTo, our Customer Care & Success team helps people get the most out of technology. We use innovative, AI-driven tools and automation to make support faster and smarter. Creative thinking and teamwork are at the heart of how we solve problems and enhance customer experience. Join us and use your skills to add value for our customers and have a positive impact on everyone who uses our products. Sales at GoTo At GoTo, our sales team introduces people at all levels to technologies that will make their lives easier. We're constantly innovating and refining our sales and marketing strategies to remain competitive. As a team member, you'll have access to ongoing professional development opportunities and the chance to take your skills to the next level. Join us and help change the way people think about technology. Your Day to Day As a Business Development Representative, you would be working on: Prospecting: Research, create, develop targeted prospect lists. Execute marketing campaigns to increase new user acquisition and conversions. Work on centralized outbound campaigns in partnership with Marketing, the vertical team, MSP program, and Partners. Engagement: Leverage your understanding of the personas we’re targeting and the business problems our products solve to create curiosity/generate interest with prospective GoTo customers. Mainly through outbound call programs as well as via online chat, and email. Execution: Meet or exceed KPIs while focusing on quality. Collect, analyze, report data around performance, campaign, and operational execution to drive conversions and qualified leads. Growth: Share, learn, collaborate with team members and managers to develop strategies, improve execution, and ideas that drive business results and career progression. What We’re Looking For As a Business Development Representative, your background will look like: At least 1 year of sales experience, ideally in SaaS, with a proven track record of meeting sales and opportunity targets, and a High School Diploma or equivalent. Additional studies or coursework in related fields and experience in fast-paced environments, such as call centers, are highly valued and considered transferable. Must feel comfortable with cold outreach, thorough prospect cadences, and multithreading. Able to type at least 35 words per minute (wpm) Coachable, naturally curious, and intrinsically motivated. Highly organized, excel at multitasking, and demonstrate excellent time management skills. Strong communication skills are important, including a friendly and engaging phone presence, effective listening, and clear presentation abilities. Proficiency in English (w...