Business Operations

WHO WE ARE

Rilla’s the leading virtual ridealong software for outside sales. Think home improvement, home builders, property managers, and other sales people who talk to customers face to face.

Sales reps talk, our mobile app records their conversations, and our AI automatically transcribes and analyzes their conversations to help them improve their sales.

Our vision is to bring the power of conversation intelligence from the Zoom meeting and the call center to the more than 10M sales people who work offline.

We are one of the fastest growing startups in the world right now and in history.

We’re backed by Crystal Huang of Google Ventures, and Byron Deeter (one of the best investors of all time) from Bessemer Venture Partners, the top Cloud investor in the world.

And we’re a Cloud 100 Rising Star https://www.forbes.com/sites/irenebenedicto/2023/08/08/cloud-100-rising-stars-2023-the-next-generation-of-superstar-cloud-companies/?sh=5dd03d7152f5 company.

THE ROLE

As Business Operations, you'll help shape the frameworks, systems, and processes that keep Rilla moving at the speed we're known for. You'll work directly with leadership and embed yourself across eng, product, sales, and go-to-market — partnering with some of the sharpest people you've ever worked with to solve problems that don't have clean answers.

This role blends strategic thinking with hands-on execution. You'll tear apart broken processes and rebuild them. You'll find the thing three people are doing manually and automate it. You'll walk into a team that's scaling faster than their systems can handle and not leave until there's structure.

It's an ideal role for someone who is exceptionally organized, thrives in high-expectations environments, and wants to operate at the center of uncertainty.

WHO YOU ARE

- A customer obsessive. Someone who deeply cares about delighting clients and solving their pains, not about vanity metrics.

- An infinite learner. You are always looking to learn...