Chief Product & Technology Officer

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.   About ZAP Solutions ZAP Solutions is the market leader in admissions and enrollment management software for medical, health professions, graduate, and undergraduate programs. Our flagship AMP platform, along with our CRM, SAMS, and Schedule Today modules, is trusted by more than 175 higher education programs across the US, Canada, and Australia to run applicant recruitment, review, interview scheduling, and matriculation. Founded in 1997 and headquartered in Pittsburgh, ZAP was acquired by Banyan Software and is entering a new phase focused on platform modernization, AI-enabled workflows, and expansion of its customer base. The Opportunity ZAP is at an inflection point. The company has built a durable market position on the strength of deep client relationships and customization, but that model now needs to evolve into a modern, scalable SaaS platform capable of doubling the customer base without doubling the codebase. The engineering organization has operated without a formal leadership layer for years, and there is no formal product management function. The incoming CPTO will unify product direction and technology execution under a single accountable seat, bring structure and product management maturity to a team of experienced developers, and establish an AI-first operating rhythm. You will join ZAP Solutions directly as a core member of the leadership team, reporting to the CEO. You will set product direction, own the technical foundation, shape culture, and drive transformation with your own hands on the work. The platform has to be reliable, the data has to be an asset, and the opportunity to create competitive distance through AI is real. What You Will Own Product Direction and Discipline Own product direction as the synthesis of customer signals, usage data, and market insights, moving the roadmap from customer-reactive to market-facing. Run product discovery personally: focus groups, customer advisory councils, spec creation, and validation, particularly during year one while a product function is being built. Establish formal prioritization, roadmap, and release planning practices, communicated internally and to customers. Partner closely with the VP of Client Success, who holds the deep customer relationships today, to build a product...