Child Support Specialist
Job Posting Closes at 11:59PM on:08/09/26Division:Community Assistance DivisionManagement Level:Individual ContributorScheduled Weekly Hours:40Benefit Eligibility:This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.Description:The Child Support Specialist serves as the critical contact in the facilitation of successful outcomes for children’s financial well-being. The Child Support Specialist utilizes analytical reasoning to initiate, establish, modify, enforce and collect child support obligations by making informed decisions ensuring timely and accurate case management through a trauma-informed approach. This role requires strong attention to detail and interpersonal skills to navigate complex family dynamics while processing various documents, both legal and correspondence; conducting research across multiple systems; and managing cases for compliance with local, state, and federal rules, regulations, policies and procedures. The specialist interprets complex legal orders, addresses system conflicts, and manages early intervention and enforcement efforts using the Automated Child Support Enforcement System (ACSES) and specialized technological tools. Through a combination of technical expertise and empathetic customer service the specialist ensures families receive prompt, accurate case processing while connecting them with appropriate resources and supporting their efforts in building stronger futures for their children. Specialist operates in one of the following areas of service: Financial Intake Establishment Enforcement Modification COMPENSATION: Hiring Range: $22.86-$28.58 USD Hourly Compensation will be determined based on education, experience and skills. BENEFITS: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; and more. For more information, click here for our Total Rewards summary. ESSENTIAL DUTIES: Adheres to strict confidentiality policies and appropriate release of information. Ensures case management services offered are compliant with Colorado Revised Statutes, court records and other federal and state rules and regulations that govern the child support program. Adheres to departmental policies and procedures and customer service standards. Provides proactive and consistent customer service ...