Client Program Manager

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is transforming the way prescriptions are accessed and delivered. Our platform interfaces between doctors, pharmacies, and patients to streamline the complex and archaic prescription fulfillment process.

PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. By connecting patients, prescribers, pharmacies, and manufacturers, we enable easy and affordable access to medication. Through digital stakeholder experiences, patient access services, market access solutions, and innovative distribution models, pharmaceutical manufacturers can improve therapy accessibility, leading to better patient adherence and long-term treatment success. As a result, manufacturers can focus on advancing new therapies while improving patient outcomes.

At PHIL, our team is made up of mission-driven, analytical, and passionate individuals from diverse backgrounds, all dedicated to building an innovative healthcare platform centered on patient experience and well-being. Ready to make a difference? Keep reading!

Position Overview

PHIL is seeking a talented and driven Client Program Manager to support the success of pharmaceutical manufacturer programs on our platform. This role will focus on managing day-to-day client engagement, supporting program launches, and using data and analysis to drive program performance and value. You will collaborate cross-functionally with internal teams and external partners to help clients get the most out of their programs.

Responsibilities

- Support client engagement and program success – Help develop and execute plans to ensure smooth program launches, tracking key pre-launch milestones and flagging risks early.

- Program coordination & client support – Work closely with clients to support day-to-day needs, helping translate client goals into actionable next steps for PHIL.

- Performance analysis & reporting – Analyze program perfo...