Cloud Network Admin

As a Cloud Network Administrator, you will support the implementation, administration, automation, and ongoing operation of Epicor’s global cloud networking infrastructure. You will help maintain the reliability, availability, performance, and security of enterprise network services supporting business-critical SaaS environments across Microsoft Azure, Amazon Web Services, and on-premises infrastructure.What You Will Be DoingSupport the implementation, administration, and ongoing operation of Epicor’s global cloud and enterprise networking infrastructureMaintain the reliability, availability, performance, and security of network services supporting production SaaS environmentsConfigure, monitor, and troubleshoot LAN/WAN environments, Palo Alto Networks firewalls, site-to-site and remote-access VPNs, load balancers, WAN optimization technologies, DNS, and other core network servicesDevelop and enhance network automation solutions using Infrastructure as Code and configuration management tools such as Terraform, Ansible, Git, and similar technologiesParticipate in infrastructure deployments, migrations, upgrades, technology refresh initiatives, and other projects affecting global network environmentsMonitor network health, analyze performance trends, and recommend improvements that increase capacity, resilience, scalability, and operational efficiencyProvide Tier 2 operational support, incident response, root cause analysis, and timely problem resolution for business-critical network infrastructureParticipate in an on-call rotation supporting production environmentsMaintain accurate network documentation, operational procedures, infrastructure standards, and configuration records across global environmentsCollaborate with cloud, infrastructure, security, application, and vendor teams to design and deliver reliable networking solutionsIdentify opportunities to improve network provisioning, configuration management, and operational workflows through automation, standardization, documentation, and process improvementWhat You Will Need to SucceedStrong understanding of enterprise networking concepts, including routing, switching, firewalls, VPN technologies, DNS, authentication, load balancing, and network securityExperience supporting Microsoft Azure and AWS networking services, including virtual networks, VPN connectivity, load balancing, security controls, and highly available cloud architecturesWorking knowledge of Palo Alto Networks firewalls, enterprise monitoring tools, and network performance analysis in complex production environmentsExperience supporting highly available enterprise, SaaS, or large-scale cloud infrastructureWorking knowledge of Infrastructure as Code principles and automation tools such as Terraform, Ansible, or similar technologiesFamiliarity with Git, pull request workflows, GitOps practices, and CI/CD pipelines used for infrastructure managementStrong analytical, troubleshooting, and root cause analysis skills with the a...