Commercial HVAC Service Agreement Sales Representative - North Texas & Oklahoma

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

As the Commercial HVAC Service Agreement Sales Specialist, you will be responsible for the growth of the reoccurring revenue account base. This account base is also known as service agreement customers.

This role is a great fit for you to excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.

Role Location

This role will predominantly be out in the field with customers and based in North Texas & Oklahoma and support customers and growth in Live in DFW, Support All region, OK, Austin, DFW, and everywhere in between.

Job Responsibilities

Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.

Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer service agreements.

Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.

Develop proposals to address customer’s needs to close sales.

Use CRM consistently to manage customer interactions, sales activities, account plans, opportunity strategy, pipeline quality, forecasting, and timely follow-up.

Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.

Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities. Collaborate with operations to deliver quality results on Service Agreements and resolve customer issues.

Demonstrate high energy, resilience, accountability, and a strong commitment to meeting customer expectations and delivering on business commitments.

Required Qualifications

• 3 years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or...