Commercial Operations Specialist - Korean Speaker
At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Commercial Operations Specialist (Korean Speaker)Location: SingaporeAbout the RoleWorld Fuel is seeking a highly organized and customer-focused Support II, Commercial Operations professional to support our Korea Customer Team within our global Marine business.This role is ideal for someone who thrives in a fast-paced, international environment and enjoys working at the intersection of customer support, commercial operations, and deal execution. You will play a critical role in supporting the day-to-day operational activities of the business, ensuring accurate documentation, timely communication, and seamless coordination between internal teams, customers, and suppliers.As part of a global organization, you will collaborate with colleagues and customers across multiple time zones while contributing to the delivery of exceptional service to our customers.What You'll DoCommercial & Operational SupportSupport the Korea Customer Team with day-to-day operational and administrative activities.Monitor and communicate physical delivery status updates to internal and external stakeholders.Coordinate the flow of pricing, market, and port information across the business.Assist with deal administration and execution to support commercial activities.Contract & Documentation ManagementPrepare and issue sales confirmations and related commercial documentation.Assist with contract administration and ensure accurate processing of customer transactions.Maintain organized and up-to-date records, documentation, and filing systems.Ensure all transaction-related documentation is complete, accurate, and compliant with internal standards.Reporting & Data AnalysisExtract and compile operational and performance data for reporting and analysis.Support reporting activities by preparing Excel-based reports and performance statistics.Assist with tracking operational metrics and supporting continuous process improvements.Customer & Stakeholder CoordinationAct as a key point of coordination for Korean-speaking customers and internal stakeholders.Build strong working relationships with commercial, operations, and administration teams.Communicate effectively in a multicultural and global business environment.What We're Looking ForQualificationsBachelor's degree or equivalent experience.Experience3 to 5 years of experience in a customer support, commercial support, operations, or administrative role.Experience within the marine, shipping, trading, energy, or oil industry is preferr...