Hklaw

Creative Services Senior Manager

Operations Center TampaFull timeManagerPosted 21 days ago
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We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position may be based in our global operations center in Tampa, FL or in Dallas. General Description:The Creative Services Senior Manager leads the implementation of the Firm’s creative strategy, ensuring visual identity is expressed in a way that is distinctive, cohesive, and aligned with brand strategy across all channels and touchpoints. This position will translate brand strategy into clear design systems, guidelines, and scalable approaches that elevate the firm’s presence in the market while aligning with the vision of the Director of Brand, Communications and Digital Media. This role oversees creative operations, establishes efficient workflows, and ensures consistent high-quality execution across all deliverables.Key Responsibilities and Essential Job Functions:Creative Strategy & Brand StewardshipPartner with the Director of Brand, Communications and Digital Media to implement and evolve the firm’s visual identity and creative approach.Translate brand strategy into firmwide creative standards, guidelines, and design systems that ensure consistency and quality.Ensure the firm’s brand is expressed in a way that is distinctive, authentic, and relevant to target audiences across practices, industries, and channels.Provide creative direction for high-profile, firmwide initiatives and priority projects, escalating key decisions as appropriate.Creative Operations & Process OptimizationLead the development and continuous improvement of creative workflows, processes, and tools to enable efficient, scalable delivery.Oversee project intake, prioritization frameworks, and resource allocation in partnership with Creative Services Managers.Identify opportunities to streamline production, improve turnaround times, and enhance overall team effectiveness.Implement best practices for creative operations, including templates, asset management, and production standards. Team Leadership & DevelopmentProvide leadership, coaching, and direction to Creative Services Managers and the broader creative team.Foster a collaborative, high-performing team culture focused on quality, accountability, and continuous improvement.Support team development, including skill-building, feedback, and career progression. Stakeholder Engagement & Strategic PartnershipServe as a senior advisor to marketing, business development, and firm leadership on creative execution, in close partnership with the Director of Brand, Communications and Digital Media.Guide stakeholders in defining objectives and translating business needs into effective creative solutions.Manage complex or high-visibility projects, ensuring alignment with firm priorities and brand standards.Navigate competing priorities and drive alignment across diverse stakeholder groups. Vendor Management & External PartnershipsOversee relationships with...