Customer Service Agent
Customer Service AgentCustomer Service AgentAs a Customer Service Specialist, we need you to:Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social MediaProvide customers with the data regarding new and existing services/campaignsRegister Customer problems and requests correctly and accuratelyVerify any kind of information related to subscribers Follow high-security level of customer data confidentiality Follow company standards in customer serviceProper knowledge of Company products/ services/promotions/standards.We need you to have: Fluency in Armenian, good knowledge of Russian, and English will be considered a plus.Excellent Communication SkillsMultitasking skills Stress toleranceAdaptive to changes Quick learner.